Embassy Suites By Hilton San Juan - Hotel & Casino, San Juan ~ Reviews, Room Choices & Prices 2025

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About the Resort

8000 Tartak Street, San Juan, Puerto Rico, 00979

Embassy Suites By Hilton San Juan - Hotel & Casino is a vibrant resort located in San Juan, Puerto Rico, just a short walk from Isla Verde Beach. This resort is renowned for its family-friendly atmosphere, offering unique amenities, including a games room specifically designed for children. The property boasts lush landscaping, featuring an outdoor pool with a waterfall that enhances the tropical setting, creating a relaxing environment for guests.

Location

Conveniently situated just 1.5 blocks from Isla Verde Beach, the resort is also in close proximity to Luis Munoz Marin International Airport, which is approximately 0.5 miles away. Nearby attractions include historic sites such as El Morro Fort and the Puerto Rico Art Museum, making it a great base for exploring the area.

Rooms

The accommodations at the resort include 299 spacious suites featuring separate bedrooms and living-dining areas. Each suite is equipped with thoughtful amenities such as laptop-compatible safes, free WiFi, and air conditioning. Notable features include kitchens with microwaves and sofa beds in the living areas.

Eat & Drink

Onsite dining includes El Patio Latin Bar Cafe, which serves Central American cuisine and tapas, and the Coqui Pool Bar offering light fare and cocktails. Guests can also enjoy a daily made-to-order breakfast featured at the hotel. The E'terie offers grab-and-go items for convenience.

Leisure & Business

The resort provides a range of leisure activities, including an outdoor pool, spa tub, and a casino featuring multiple gaming options. Guests can relax by the pool, take part in jet skiing or kayaking, and enjoy a complimentary evening reception. Spa services such as reflexology and couples massages are also available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio One King Bed Non-Smoking

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Studio Two Double Beds Non-Smoking

Max:

4 persons

33 m²

Bed options:

1 Double bed

Air conditioning

room details

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King Room Mobility Access or Non-Smoking

Max:

4 persons

42 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

San Juan 5.4 km

Airports

Luis Munoz Marin International (SJU) 5.3 km

Fernando Luis Ribas Dominicci (SIG) 9.9 km

Train

Sagrado Corazon Station 4.1 km

Underground

Sagrado Corazon Metro Station 4.1 km

Hato Rey 4.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Experience

“I was pleasantly surprised by the breakfast at the hotel. The oatmeal and fresh egg omelettes were exceptionally good. It's definitely a highlight of my stay here, and I find myself missing it already!” view full review

Relaxing Pool Area

“The pool area was a fantastic spot to unwind. It was clean and spacious, making it the perfect place for my family and me to relax after a long day exploring. We enjoyed the attached restaurant as well when we wanted to stay close to the hotel.” view full review

Fun for the Kids

“This hotel really catered to families. The evening reception snacks and complimentary drinks were excellent, especially for the kids. They loved enjoying the pool area, which was the nicest compared to nearby hotels!” view full review

Spacious and Comfortable Rooms

“The rooms were spacious and provided all the comfort we needed. The standard Embassy Suites layout was perfect for my family's needs, and it offered great amenities that made our stay enjoyable.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Hiking

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Casino
Sun terrace
BBQ facilities
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Direct dial telephone
AM/FM alarm clock

Location

8000 Tartak Street, San Juan, Puerto Rico, 00979

Map view

8000 Tartak Street, San Juan, Puerto Rico, 00979

City landmarks

Beach

Isla Verde Beach

1.0 km

Shopping Area

Isla Verde Mall

1.4 km

Puerto Rico

Hobie Beach

640 m

6063 Ave Isla Verde El San Juan Resort & Casino

El San Juan Casino

600 m

El Alambique Beach

660 m

Church

Our Lady of Sorrows Catholic Church

1.3 km

Beach

Playa Hobbie

640 m

Beach

Watersports 4U

1.4 km

Store

Pueblo Supermarket at Isla Verde

1.2 km

Synagogue

Chabad Lubavitch of Puerto Rico

820 m

Puerto Rico

Playa Isla Verde

1.8 km

Behind the Ritz Carlton (pine grove beach)

WOW Surfing School

1.1 km

Reserva Marina Arrecife de la Isla Verde

1.2 km

Night club

Club Brava and Ultra Lounge

1.2 km

Pine Grove Surfing Beach

1.2 km

Casino

Casino del Sol at Courtyard Marriott

1.4 km

Teodoro Moscoso Bridge

1.7 km

Island

Isla Guachinanga

1.8 km

Avenida Las Americas

Parque Dr. Jose Celso Barbosa

3.1 km

Laguna San Jose

1.8 km

Beach

Vivo Beach Club

2.5 km

Beach

Balneario de Carolina

2.2 km

Parque Isla Verde

2.1 km

3-5 Calle Villa Internacional I

Punta Las Marias Skate Park

2.1 km

Beach

Playa Ocean Park

3.2 km

Balneario Isla Verde

2.6 km

2253 Calle Loiza

Plaza Loiza

2.6 km

San JuanPuerto Rico

Ocean Park

3.2 km

Beach

Ocean Park Beach

3.7 km

Nearby

5869 Av. Isla Verde

Coral Beach Apartments

380 m

Restaurants

Espresso Lab

170 m

8020 Calle Tartak

Pizza Hut

240 m

1050

24 Market Place

400 m

6150 Ave Isla Verde Plazoleta Isla Verde

Chinatown Express

410 m

Plazoleta de Isla Verde Ave. 6150 Av. Isla Verde

Sweet Bakery

670 m

5960 Ave Isla Verde

Edith's Cafe

830 m

6475 Ave Isla Verde

Wendy's

960 m

Avenida Isla Verde 1048

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

Friendly staff

Great location

Cleanliness issues

Uncomfortable room

7.0/10

Very good

Rooms

6.1

Location

8.5

Service

6.3

Dining

5.8

Samuel

United States, January 2025

7.2/10

My stay at the Embassy Suites was a mixed bag. The location is very convenient, just minutes from the airport, and the pool area is great for families, but service needs improvement, especially in dining. While the rooms were nice and overall clean, some aspects of the breakfast could use a serious upgrade, and I didn't get the best customer service experience which was disappointing.

Rooms

8.0

The rooms were clean and spacious, making for a comfy stay.

Service

6.0

Service was lacking at times; some staff were really friendly while others seemed disinterested.

Location

9.0

The hotel is in a very nice location, just a short drive from the airport and relatively quiet, making it convenient for travelers.

Dining

5.0

Dining was underwhelming; the breakfast options were quite limited and often not ready on time, which was disappointing.

Facilities

7.0

The pool area is fantastic for kids, with various depths, but could use better upkeep.

Paul

United States, January 2025

7.6/10

I had a bit of a mixed experience at this hotel. While the service was friendly and informative, I was disappointed with the cleanliness of the rooms upon my arrival and the condition of some furniture. The breakfast was decent, but nothing special. On a positive note, the location was great, just a short walk from the beach and local amenities.

Rooms

5.0

Unfortunately, the rooms weren't clean upon arrival, and I noticed burn holes in the carpet which made for an uncomfortable stay.

Service

9.0

The staff was very courteous and helpful, always ready to provide information and assistance when needed.

Location

9.0

I loved the location—it was a short walk to the beach and close to restaurants and shops, which was really convenient.

Dining

7.0

The breakfast was well-prepared, and I appreciated that there was an orderly approach to serving, but the options were a bit limited.

Facilities

8.0

The hotel provided free towels and beach chairs, making it easy to enjoy the nearby beach.

Friendly staff

Cleanliness issues

Robert

United States, December 2024

7.0/10

I had a mixed experience at this hotel. The location was convenient for exploring Old San Juan and nearby attractions, and the staff was friendly and accommodating. However, I had some issues with the dining situation and the room was not ready when I arrived. Overall, it was decent, but there are definitely areas for improvement.

Rooms

7.0

The rooms were standard Embassy Suites—they're fine but not exceptional. I was a bit disappointed because mine wasn’t ready upon arrival, and I had to wait in the lobby for quite a while.

Service

7.0

Most of the staff were very helpful and polite, which was a highlight of my stay. However, I did have a negative experience with one supervisor regarding a refund situation that left me feeling frustrated.

Location

8.0

The hotel is in a pretty urban area, which wasn’t exactly what I preferred, but it's great for getting to Old San Juan and nearby attractions quickly.

Dining

5.0

The dining experience was less than ideal. Breakfast was packaged rather than a self-serve buffet, and I encountered difficulty when trying to resolve an issue with a refund.

Facilities

8.0

Facilities were decent overall, and the pool area was nice and well-kept.

Friendly staff

Room not ready

Edward

United States, November 2024

6.4/10

The hotel has a lot of potential thanks to its friendly staff and nice location. However, I was a bit disappointed by the rooms that seemed in need of renovation and the service that was a bit chaotic due to ongoing construction. While the dining options were decent, it wasn’t really what I expected. Overall, it’s a hotel that could improve in a few areas, but there's some value for money with the amenities offered.

Rooms

6.0

The rooms matched the online description, but I was dismayed to find several broken tiles, definitely hinting it's due for a renovation.

Service

5.0

The staff was friendly and accommodating, but the service was somewhat chaotic due to construction, and I had an issue with billing that wasn't handled well.

Location

7.0

The location is nice, but it's a bit far from the main attractions; the beach nearby is a definite plus, though.

Dining

6.0

Dining was a mixed bag; while there was a decent selection, I was disappointed not to see a breakfast buffet like I had hoped for.

Facilities

7.0

The facilities were generally good with access to a pool, but the construction made some areas less appealing.

Liz

United States, November 2024

7.4/10

I had a decent stay at the hotel with some highlights and a few drawbacks. The rooms were spacious and well-appointed, but I had a discomforting experience with a strong smell on the last night. The location is fantastic, just a short walk to the beach and nearby restaurants. The service was friendly and helpful, although it wasn’t outstanding. Overall, it’s a good option for those looking for comfort and convenience, especially with the great pool area.

Rooms

7.0

The rooms were spacious and well-appointed, making for a comfortable stay, although I did face a strong smell from marijuana on the last night, which was quite unpleasant.

Service

7.0

The service was alright; the staff was friendly, bilingual, and very helpful, which made my experience more enjoyable.

Location

9.0

The hotel is in a great location, just a short walk to a beautiful sandy beach and a strip of restaurants, plus it’s only about 5 minutes from the airport, which is super convenient.

Dining

6.0

Dining was a bit chaotic, with limited options and low quality items, but some dishes like the made-to-order omelets were enjoyable.

Facilities

8.0

The pool area was great, well-maintained, and a lovely place to relax after a long day.

Jim

United States, November 2024

7.8/10

I had a mixed experience at this hotel. On one hand, the rooms were spacious and provided a comfortable stay, and the location is near plenty of dining options and the beach, which was fantastic. However, I faced some issues with service, as it felt disorganized at times, and there were cleanliness concerns. Overall, I enjoyed my stay, but there's definitely room for improvement.

Rooms

8.0

The rooms were big and spacious, which made for a comfortable stay.

Service

5.0

While the technology for ordering breakfast was nice, I found the service a bit lacking in cleanliness and organization during peak times.

Location

9.0

The hotel is conveniently located close to various food options, the beach, and only a short ride to Old San Juan, which is a huge plus.

Dining

7.0

Breakfast was decent, and the staff at the dining area was friendly, but I wish the options were a bit broader.

Facilities

6.0

The overall facilities were decent but could use more attention, especially on cleanliness.

Robert

United States, November 2024

8.0/10

The hotel offers a comfortable stay, especially considering its proximity to the airport and downtown. While the rooms were a bit dated and lacked a view, they were still cozy. The dining options were decent, particularly the omelette station at breakfast. However, the service at the pool bar left much to be desired, and the maintenance of the pool area could be improved. Overall, it's a good spot, but not without its quirks.

Rooms

7.0

The rooms were comfortable, although a bit dated and situated in a corner without a view.

Service

5.0

The service was hit or miss; some staff were excellent while others were rude, particularly at the pool bar.

Location

9.0

The location was fantastic, very close to the airport and a short drive to downtown.

Dining

7.0

The breakfast was quite good, especially the custom omelettes, though I faced some frustrations when dealing with the manager about my refund.

Facilities

6.0

The pool area was nice but needed better upkeep as there were no lounge chairs available.

Brenda

United States, September 2024

6.8/10

My stay was a mixed bag. The hotel has a great location, close to the airport and convenient for exploring the area. However, the rooms were not as clean as I expected, and the service could definitely use some improvement. The pool area was nice but needs better upkeep, and the breakfast offerings were quite limited for a hotel of this size.

Rooms

5.0

Unfortunately, I found the rooms didn't meet my expectations. There were cleanliness issues, and one of the rooms had a hole in the door and toilet problems.

Service

5.0

Service was lacking. I felt that the staff was more focused on personal conversations than attending to guests’ needs. It wasn't the welcoming experience I hoped for.

Location

9.0

The location is definitely a plus, as it's close to the airport and convenient to stores and other attractions.

Dining

6.0

The breakfast was pretty basic and repetitive. I wish there were more variety in the options offered.

Facilities

7.0

The pool area was nice, especially for kids, but could use more maintenance to keep it looking fresh and welcoming.

Harold

United States, September 2024

6.2/10

My stay was a bit of a mixed bag. The rooms were unfortunately quite musty, which made relaxing a challenge, but I appreciated the friendly and helpful staff who made the check-in process easy. The location was relaxing and beautiful, perfect for unwinding. However, I found dining at the hotel could be improved in terms of service and options.

Rooms

5.0

The rooms had a strong moldy smell and felt uncomfortable, especially since we had to keep the AC on high to manage the odor.

Service

9.0

The staff was really friendly and accommodating, allowing for an early check-in and adjusting my rate when the original booking wasn’t available.

Location

8.0

The location was beautiful and quiet, providing a relaxing atmosphere for my stay.

Dining

5.0

The dining experience left a lot to be desired; there were long lines for breakfast, and I had a frustrating encounter regarding my refund with a staff member who was unhelpful.

Facilities

6.0

The facilities were generally clean, which I appreciated, but I felt they could be better maintained overall.

Billy

United States, July 2024

6.6/10

My stay at the hotel was quite mixed. The location is really convenient, being close to the airport and the beach, which I appreciated. However, the dining experience left a lot to be desired, and the service varied quite a bit. The rooms were comfortable, but they lacked a bit of charm for the price. Overall, it was decent but could use some improvements.

Rooms

7.0

The rooms were spacious and comfortable, but they felt a bit plain and could use some decor to enhance the ambiance.

Service

5.0

Service was hit or miss; while some staff were polite and accommodating, I had a frustrating encounter when dealing with a refund issue that was not handled well.

Location

8.0

The location is great if you're flying in or out, as it's very close to the airport. However, it's quite a distance from other attractions.

Dining

5.0

The dining experience was subpar, especially for breakfast, which was limited and did not meet my expectations given the price.

Facilities

7.0

Facilities such as the pool were nice, but I noticed that chairs were often taken, leading to some inconvenience.